Publications

2007

Ott, T.(2007). "Can an Elderly Stereotype Prime Degrade Performance on a Simulated Surgical Task?" Nominated for the "Chapanis Award." In Proceedings of the Human Factors And Ergonomics Society 51st Annual Meeting-2007, Baltimore, MD; October 1-5, pp. 651-655.[pdf]

Miller, C., Wu, P., Funk, H., Johnson, L. and Vilhajalmsson, H. (2007). A Computational Apporach to Etiqeutte and Politeness: An "Etiquette EngineTM" for Cultural Interaction Training. Awarded "Best Paper." In Proceedings of the 2007 Conference on Behavior Representation In Modeling and Simulation. Norfolk, VA; March 26-29.[pdf]

Miller, C., Wu, P. and Funk, H. (2007). "A Computational Approach to Etiquette and Politeness: Validation Experiments." In Proceedings of the First International Conference on Computational Cultural Dynamics, August 27-28; College Park, MD. [pdf]

2006

Miller, C., Wu, P., Funk, H., Wilson, P., Johnson, W. L. (2006). A Computational Approach to Etiquette and Politeness: Initial Test Cases. In Proceedings of 2006 BRIMS Conference, May 15-18, Baltimore, MD [pdf]

2005

Funk, H., Goldman, R., Miller, C., Meisner, J., Wu, P. (submitted).  A Playbook™ for Real-time, Closed-Loop Control.  Submitted for inclusion in Proceedings of the 1st Annual Conference on Human-Robot Interaction. March 2-3; Salt Lake City, UT. [pdf]

Goldman, R., Miller, C., Wu, P., Funk, H. and Meisner, J. (2005).  Optimizing to Satisfice: Using Optimization to Guide Users.  In Proceedings of the American Helicopter Society’s International Specialists Meeting on Unmanned Aerial Vehicles.  January 18-20; Chandler, AZ. [pdf]

Miller, C. (2005).  Delegation Architectures: Playbooks and Policy for Keeping Operators in Charge.  Submitted for inclusion in Proceedings of the Workshop on Mixed-Initiative Planning And Scheduling.  In conjunction with The 15th International Conference on Automated Planning and Scheduling (ICAPS), Monterey, California, June. [pdf]

Miller, C. (2005).  Trust in Adaptive Automation: The Role of Etiquette in Tuning Trust via Analogic and Affective Method. In Proceedings of the 1st International Conference on Augmented Cognition, Las Vegas, NV; July 22-27. [pdf]

Miller, C., Chapman, M., Wu, P. and Johnson, L. (2005).  The “Etiquette Quotient”: An Approach to Believable Social Interaction Behaviors.  In Proceedings of the 14th Conference on Behavior Representation in Modeling and Simulation (BRIMS).  16-19 May 2005; Universal City, CA. [pdf]

Miller, C., Funk, H., Goldman, R., Meisner, J., and Wu, P.  (2005).  Implications of Adaptive vs. Adaptable UIs on Decision Making: Why “Automated Adaptiveness” is Not Always the Right Answer.  In Proceedings of the 1st International Conference on Augmented Cognition, Las Vegas, NV; July 22-27. [pdf]

Miller, C., Funk, H., Wu, P., Goldman, R., Meisner, J., Chapman, M.  (2005).  The Playbook Approach to Adaptive Automation,   In Proceedings of the Human Factors and Ergonomics Society's 49th Annual Meeting, Orlando, FL. [pdf]

Parasuraman, R., Galster, S., Squire, P., Furukawa, H. and Miller, C.  (2005). A Flexible Delegation-Type Interface Enhances System Performance in Human Supervision of Multiple Robots: Empirical Studies with RoboFlag. IEEE Systems, Man and Cybernetics-Part A, Special Issue on Human-Robot Interactions, 35(4), 481-493. [pdf]

Wu, P., Miller, C. (2005). Addressing Cultural Challenges in Eldercare Training. In Proceedings of 2005 Joint Conference of the American Society on Aging and the National Council on the Aging. Philadelphia, PA. [pdf]

Wu, P., Miller, C. (2005).  Results from a Field Study: The Need for an Emotional Relationship between the Elderly and their Assistive Technologies. In Proceedings of the 1st International Conference on Augmented Cognition, Las Vegas, NV; July 22-27. [pdf]

2004

Funk, H., Miller, C., Wu, P., and Meisner, J. (2004). Managing Knowledge throughout the Software Development Cycle using the Cognitive Decision Aid Knowledge Acquisition Toolset (CDAKAT). 2004 IEEE International Conference on Information Reuse and Integration. November 8-10; Las Vegas, NV.

Miller, C. (Guest Ed.)  (2004).  “Human-Computer Etiquette: Managing Expectations with Intelligent Agents.”  Communications of the Association for Computing Machinery.  47(4), April.  30-3

Miller, C., Funk, H. and Goldman, R.  (2004).  Delegation Approaches to Multiple Unmanned Vehicle Control.  In Proceedings of the Workshop on Human Factors of Unmanned Aerial Vehicles: Manning the Unmanned.  Chandler, AZ; May 24-25.

Miller, C., Funk, H., Goldman, R. and Wu, P.  (2004).  A “Playbook” for Variable Autonomy Control of Multiple, Heterogeneous Unmanned Air Vehicles.  In Proceedings of the 4th Conference on Human Performance, Situation Awareness and Automation. Daytona Beach, FL; March 22-25.

Miller, C., Goldman, R., Funk, H., Wu, P. and Pate, B. (2004). A Playbook Approach to Variable Autonomy Control: Application for Control of Multiple, Heterogeneous Unmanned Air Vehicles. In Proceedings of FORUM 60, the Annual Meeting of the American Helicopter Society. Baltimore, MD; June 7-10. [pdf]

Miller, C., Wu, P., Krichbaum, K., Kiff, L. (2004). "Automated Elder Home Care:Long Term Adaptive Aiding and Support We Can Live With", in proceedings of the AAAI Spring Symposium on Interaction between Humans and Autonomous Systems over Extended Operation, 22-24 March 2004. Stanford, Palo Alto, CA., U.S.A. [pdf]

Parasuraman, R. and Miller, C. (2004).  “Trust and Etiquette in High-Criticality Automated Systems”.  In C. Miller (Guest Ed.), special section on “Human-Computer Etiquette”.  Communications of the ACM.  47(4), April. 51-55.

Richter, H., Aboud, G., Miller, C., and Funk, H.  (2004).  “Tagging Knowledge Acquisition Sessions to Facilitate Knowledge Traceability,” International Journal of Software Engineering and Knowledge Engineering, 14 (1), 1-17

Spura, T. and Miller, C.  (2004).  Human-Machine Integration concepts fro the Unmanned Combat Armed Rotorcraft. Submitted for inclusion in Proceedings of the Workshop on Human Factors of Unmanned Aerial Vehicles: Manning the Unmanned.  Chandler, AZ; May 24-25.

2003

Lintern, G., and Miller, C.  (2003).  Identification of Cognitive Requirements for New Systems.  In Proceedings of the 47th Annual Meeting of the Human Factors and Ergonomics Society, October 13-17; Denver, CO.

Miller, C. (2003).  Delegation Architectures; Playbooks and Policy for Keeping Operators in Charge.  In Proceedings of the NATO Research and Technology Organization Special Workshop on Uninhabited Military Vehicles, June 10-13; Leiden, Holland. 

Miller, C. (2003).  Etiquette and Associates: Creating a well-behaved, Intelligent Subordinate.  In Proceedings of the NATO Research and Technology Organization Special Workshop on Uninhabited Military Vehicles Leiden, Holland; 10-13 June.

Miller, C. (2003), The Etiquette Perspective on Human-Computer Interaction.  In Proceedings of the 10th International Conference on Human-Computer Interaction, June 22-27, Crete, Greece.

Miller, C., Goldman, R., and Funk, H.  (2003).  A Markov Decision Process Approach to Human/Machine Function Allocation in Optionally Piloted Vehicles.  In Proceedings of the FORUM 59: The International Meeting of the American Helicopter Society.  May 6-8, Phoenix, AZ.

Miller, C., Goldman, R., Funk, H. and Parasuraman, R.  (2003).  Delegation Systems: Staying in Charge of Highly Flexible Automation.  In Proceedings of the 10th International Conference on Human-Computer Interaction, June 22-27, Crete, Greece.

Miller, C., Funk, H., Goldman, R., Wu, P. (2003). "A "Playbook" for Variable Autonomy Control of Multiple, Heterogeneous Unmanned Air Vehicles", in Human Performance, Situation Awa reness and Automation, 2003.

Miller, C. and Parasuraman, R. (2003).  Beyond Levels of Automation:  An Architecture for More Flexible Human-Automation Collaboration.  In Proceedings of the 47th Annual Meeting of the Human Factors and Ergonomics Society, October 13-17; Denver, CO.

Miller, C. and Parasuraman, R. (2003).  Who’s in Charge?;  Intermediate Levels of Control for Robots We Can Live With.  In Proceedings of the 2003 Meeting of the IEEE Systems, Man and Cybernetics society.  October 5-8; Washington, DC.

Miller, C., Parasuraman, R., Lee, J., Corker, K., Johnson, L. and Schreckenghost, D.  (2003).  The Etiquette Perspective for Human-Automation Relationships: Applications, Models and Results.  In Proceedings of the 47th Annual Meeting of the Human Factors and Ergonomics Society, October 13-17; Denver, CO.

Miller, C., Wu, P., Krichbaum, K., Kiff, L. (2003). "Design philosophies Applied in an Elder Home Monitoring System", in International Conference on Aging, Disability and Independence (ICADI), 4-6 December 2003. Washington, D.C., USA.

Miller, C., Wu, P., Krichbaum, K., Kiff, L. (2003).  Etiquette and Effectiveness:  How Should a Smart Home Interact?  In Proceedings of the International Conference on Aging, Disability and Independence, December 4-6; Washington, DC.

Parasuraman, R., Galster, S., and Miller, C. (2003).  Human Control of Multiple Robots in the RoboFlag Simulation Environment.  In Proceedings of the 2003 Meeting of the IEEE Systems, Man and Cybernetics society.  October 5-8; Washington, DC.

Richter, H., Aboud, E., Miller, C. and Funk, H.  (2003).  “Tagging Knowledge Acquisition Sessions to Improve Knowledge Transition.” In Proceedings of the Fifteenth Conference on Software Engineering and Knowledge Engineering.  July 1-3; San Francisco, CA.

2002

Dorneich, M., Whitlow, S., Miller, C., and Allen, J. (2002). DOGMA: A Diversion Management Decision-Support System in Airline Operations.  In Proceedings of the IEEE Conference on Systems, Man and Cybernetics, Hammamet, Tunisia; October 6-9. 

Haigh, K., Geib, C., Miller, C., Phelps, J. and Wagner, T. (2002).  Agents for Recognizing and responding to the behavior of an Elder.  In Working Notes of the AAAI 2002 Workshop on Elder Care.

Funk, H. and Miller, C. (2002).  Collaboration Conducted by Intentional Declarations.  In Proceedings of the ONR Workshop on Cognitive Elements of Effective Collaboration.  January 15-17; San Diego, CA.

Miller, C., Funk, H., Whitlow, S. and Dorneich, M. (2002).  A Playbook Interface for Mixed Initiative Control of Multiple Unmanned Vehicle Teams.  In Proceedings of the Digital Avionics System Conference.  October; Irvine, CA.

Miller, C., Goldman, R., Funk, H. and Parasuraman, R.  (2002).  Delegation as a Model for Human-Automation Interaction.  In Proceedings of the 3rd International NASA Workshop on Planning and Scheduling for Space.  October 27-29, 2002; Houston, Texas.

Miller, C., Haigh, K. and Dewing, W. (2002).  First, Cause No Harm; Issues in Building Safe, Reliable and Trustworthy Elder Care Systems.  In Working Notes of the AAAI 2002 Workshop on Elder Care.

Miller, C., Parasuraman, R., Patterson, E., Corker, K. and Sheridan, T. (2002).  The Etiquette Perspective in Human-Automation Relations.  In Proceedings of the 46th Annual Conference of the Human Factors and Ergonomics Society, Baltimore, MD; October.

Taylor, R., Bonner, M., Dickson, B., Howells, H. Miller, C., Milton, N., Pleydell-Pearce, K., Shadbolt, N., Tennison, J. and Whitecross, S.  (2002).  Cognitive Cockpit Engineering: Coupling Functional State Assessment, Task Knowledge Management, and Decision Support for Context-Sensitive Aiding.  In McNeese, M. and Viculich, M. (Eds.)  Cognitive Systems Engineering in Military Aviation Environments: Avoiding Cogminutia Fragmentosa!.  Wright Patterson AFB; Ohio; Human Systems Information Analysis Center Press. Pp. 253-314. 

Whitlow, S., Dorneich, M., Funk, H., and Miller, C. (2002). Providing Appropriate Situation Awareness within a Mixed-Initiative Control System.  In Proceedings of the IEEE Conference on Systems, Man and Cybernetics, Hammamet, Tunisia; October 6-9. 

2001

Dorneich, M., Whitlow, S., Miller, C. and Allen, J.  (2001).  Policy as a New interaction Method for Decision Support Systems.  In Proceedings of the 45th Annual Conference of the Human Factors and Ergonomics Society, Minneapolis, MN; October.

Funk, H. and Miller, C.  (2001).  Location Modeling for Ubiquitous Computing; Is this any better?  In Notes of the Workshop on Location Modeling, held at UBICOMP 2001, Sept. 30-Oct. 2; Atlanta, GA.  

Funk, H. and Miller, C. (2001). User Acceptance and Plan Recognition: Why Even Perfect Intent Inferencing Might Not be Good Enough. In Proceedings of the AAAI Fall Symposium on Intent Inference for Collaborative Tasks. November 2-4, 2001; North Falmouth, MA. [pdf]

Miller, C. (2001). Getting Intelligence into an Intelligent User Interface: Intent-Based Policy for Automated Resource Allocation. Poster presented at the International Conference on Intelligent User Interfaces; Santa Fe, NM; January 14-17. [pdf]

Miller, C., Dewing, W., Krichbaum, K., Kuiak, S., Shafer, S., and Rogers, W. (2001). Automation as Caregiver: The role of advanced technologies in elder care. In Proceedings of the 45th Annual Conference of the Human Factors and Ergonomics Society, Minneapolis, MN; October. [pdf]

Miller, C., Endsley, M., Laughery, R., Serfaty, D., and Zachary, W. (2001). Small Business Research and Development; Oxymoron or Golden Opportunity? In Proceedings of the 45th Annual Conference of the Human Factors and Ergonomics Society, Minneapolis, MN; October. [pdf]

Miller, C. and Funk, H. (2001). Associates with Etiquette: Meta-Communication to Make Human-Automation Interaction more Natural, Productive and Polite. In Proceedings of the 8th European Conference on Cognitive Science Approaches to Process Control. September 24-26, 2001; Munich. (Invited). [pdf]

Miller, C. and Funk, H. (2001). Issues in User Acceptance and Human/Machine Performance: Lessons learned from fielding Intelligent, Adaptive Information Systems. In Proceedings of SIGGRAPH 2001, August 12-17; Los Angeles. (Invited). [pdf]

Miller, C. and Funk, H. (2001).  User Acceptance and Plan Recognition: Why Even Perfect Intent Inferencing Might Not be Good Enough.  In Working Notes of the AAAI-Fall Symposium on Intent Inferencing for Collaborative Tasks.  Nov. 2-4; Cape Cod, MA.

Miller, C. and Funk, H.  (2001).  Verification through User Value, or ‘How to avoid drinking your own bathwater in ubicomp evaluations’.  In Notes of the Workshop on Evaluation Methods for Ubiquitous Computing, held at UBICOMP 2001, Sept. 30-Oct. 2; Atlanta, GA.

Miller, C. and Riley, V. (2001). The Independent LifeStyle Assistant. In Proceedings of the XVIIth World Congress of the International Association of Gerontology. Vancouver, BC; July 1-6. (Invited).

Miller, C. and Vicente, K.  (2001).  Comparison of display requirements generated via hierarchical task and abstraction-decomposition space analysis techniques.  International Journal of Cognitive Ergonomics 5(3), pp. 335-355.   [pdf]

Parasuraman, R., Scerbo, M., Kaber, D., Miller, C. (2001).  Adaptive Automation: From theory to practice.  In Proceedings of the 45th Annual Conference of the Human Factors and Ergonomics Society, Minneapolis, MN; October.

2000

Bonner, M., Taylor, R., Fletcher, K. and Miller, C.  (2000).  Adaptive Automation and Decision Aiding in the Military Fast Jet Domain.  In Proceedings of the Human Performance, Situation Awareness and Automation conference.  Savannah, GA; October 15-19.

Bonner, M.,Taylor, R. and Miller, C. (2000).  Tasking Interface Manager: Affording pilot control of adaptive automation and aiding.   In Proceedings of the Annual Conference of the Ergonomics Society, Grantham, UK, 4-6 April.

Funk, H., Miller, C., Johnson, C. and Richardson, J.  (2000). Applying Intent-Sensitive Policy to Automated Resource Allocation: Command, Communication and Most Importantly, Control. In Proceedings of the 5th International Conference on Human Interaction with Complex Systems. Urbana-Champaign, Ill.  April 30-May 2. IEEE Computer Society Press [pdf]

Jamieson, G. and Miller, C.  (2000).  Exploring the ‘culture of procedures’. In Proceedings of the Conference on Human Interaction with Complex Systems.  Urbana-Champaign, Ill.  May.

Miller, C.  (2000).  Correspondence Domain Intelligent User Interfaces: Moving IUIs ‘Off the Desktop’.  In Proceedings of the International Conference on Intelligent User Interfaces, New Orleans, January 9-12.

Miller, C.  (2000). From the Microsoft Paperclip to the Rotorcraft Pilot's Associate: Lessons Learned from Fielding Adaptive Automation Systems. In Proceedings of the Human Performance, Situation Awareness and Automation conference.  Savannah, GA; October 15-19. 

Miller, C. (2000).  “The Human Factor in Complexity.” (2000). In T. Samad and J. Weyrauch (Eds.) Automation, Control, and Complexity: New Developments and Directions.  New York: John Wiley.

Miller, C.  (2000).  Intelligent User Interfaces for Correspondence Domains; Moving IUIs ‘Off the Desktop’.  In Proceedings of the International Conference on Intelligent User Interfaces; New Orleans; January 9-12.

Miller, C. (2000). Rules of Etiquette, or How a Mannerly AUI should Comport Itself to Gain Social Acceptance and be Perceived as Gracious and Well-Behaved in Polite Society. In the Working Notes of the AAAI-Spring Symposium on Adaptive User Interfaces, March 20-22, 2000; Stanford, CA. [pdf]

Miller, C., Pelican, M. and Goldman, R.  (2000). “Tasking” Interfaces for Flexible Interaction with Automation: Keeping the Operator in Control.  In Proceedings of the Conference on Human Interaction with Complex Systems.  Urbana-Champaign, Ill.  May, 2000.  [pdf]

Prior

Miller, C. (1999).  Bridging the information transfer gap: Measuring goodness of information “fit”. Journal of Visual Languages and Computing, 10(5).  pp 523-558. 

Miller, C. and Goldman, R. (1997). “Tasking Interfaces: Associate Systems that know Who’s the Boss.” In Proceedings of the 4th International Workshop on Human-Computer Teamwork. Krueth, Germany; September 23-27.  [pdf]

Miller, C. and Hannen, M.  (1999).  The Rotorcraft Pilot’s Associate: Design and Evaluation of an Intelligent User Interface for a Cockpit Information Manager. Knowledge Based Systems, 12.  pp. 443-456.

Miller, C., Pelican, M. and Goldman, R. (1999). High Level ‘Tasking Interfaces’ for Uninhabited Combat Air Vehicles. In Proceedings of the International Conference on Intelligent User Interfaces. January 5-8, Redondo Beach, CA.  [pdf]