Peggy Wu

Senior Research Scientist

Research Interests

Professional Experience

2001-2002          Research Associate                     Honeywell Laboratories
Responsible for the design and implementation of the user interface of a $5.1M NIST-Honeywell joint research program, Independent LifeStyle Assistant (I.L.S.A.), for home automation in the elder-care domain. Fundamental in the design of the infrastructure of said system, and the analysis of field test data.

1996-1999          UI Designer/Human Factors        MGI Software/Roxio-Sonic Solutions
Designed and created User Interfaces for MGI Photosuite (Awards fromWindows Magazine, PC Photo, and named PC Computing 1999 MVP Award). Prototyped new systems that led to contract wins with Compaq, Microsoft, and Intel. Headed human factors efforts by conducting focus groups, collecting and analyzing data, and applying findings in implementation. Improved efficiency by creating and maintaining internal resource management systems. Trained new employees.

Educational Backround

Awards

Publications and Conference Activities

Wu, Peggy (2008). Computational Models of Etiquette. In C. Hayes and C. A. Miller (Eds.), Human-Computer Etiquette. Auerbach.

Wu, Peggy and Miller, Christopher (2008). Interactive Phrasebook, Language and Culture Training. In Proceedings of The International Conference on E-Learning in the Workplace. 12-13, June 2008: NY, NY.,

Miller, Christopher, Wu, Peggy. (2007) The "Etiquette Engine"TM: A Computational Model of Social Interaction Politeness. In Proceedings of 51st Conference of HFES. 1-5, Oct 2007: Baltimore, MD

Miller, C., Wu, P., Funk, H., Johnson, W.L. (2007). A Computation Approach to Etiquette and Politeness: An Etiquette Engine for Cultural Interaction Training. In Proceedings of 2007 BRIMS Conference, March 25-30, Norfolk, VA. (Best Paper Award)

Co-chair, HFES 2006 session "Cross-Cultural Interactions: Methods and Motivations for Study"

Miller, C., Wu, P., Funk, H., Wilson, P., Johnson, L.W. (2006) A Computational Approach to Etiquette and Politeness: Initial Test Cases. In Proceedings of the 15th Conference on Behavior Representation in Modeling and Simulation (BRIMS). 15-18, May 2006: Baltimore, MD.

Wu, P., Miller, C. (2005). Results from a Field Study: The Need for an Emotional Relationship between Elders and their Assistive Technologies. In Proceedings of Augmented Cognition 2005 HCI Conference. Las Vegas, NV.

Wu, P., Miller, C. (2005). Addressing Cultural Challenges in Eldercare Training. In Proceedings of 2005 Joint Conference of the American Society on Aging and the National Council on the Aging. Philadelphia, PA.

Miller, C., Funk, H., Wu, P., Goldman, R., Meisner, J., Chapman, M. (2005). "The Playbook Approach to Adaptive Automation", In Proceedings of the Human Factors and Ergonomics Society's 49th Annual Meeting, Orlando, FL.

Miller, C., Chapman, M., Wu, P. and Johnson, L. (2005). The “Etiquette Quotient”: An Approach to Believable Social Interaction Behaviors. In Proceedings of the 14th Conference on Behavior Representation in Modeling and Simulation (BRIMS). 16-19 May 2005; Universal City, CA.

Wu, P., Miller, C. (2004). Addressing Cultural Challenges in Elder-Care Training. In Proceddings of 2005 Joint Conference of The American Society on Aging and The National Council on the Aging March 1-13. Philadelphia, PA.

Funk, H., Miller, C., Wu, P., Meisner, J. (2004). Managing knowledge through the software development process using Cognitive Decision Aid Knowledge Acquisition Toolset (CDAKAT). In Proceedings of 2004 IEEE International Conference on Information Reuse and Integration. November 8-10; Las Vegas, NV.

John Hajdukiewicz, Peggy Wu (2004). "Beyond Trends: Time-Based Requirements and Display Options for Process Operations", in Human Factors and Erogonomics Society 48th Annual Meeting, 20-24 September 2004. New Orleans, USA.

Miller, C., Goldman, R., Funk, H., Wu, P. and Pate, B. (2004). A Playbook Approach to Variable Autonomy Control: Application for Control of Multiple, Heterogeneous Unmanned Air Vehicles. In Proceedings of FORUM 60, the Annual Meeting of the American Helicopter Society. Baltimore, MD; June 7-10.

Miller, C., Wu, P., Krichbaum, K., Kiff, L. (2004). "Automated Elder Home Care:Long Term Adaptive Aiding and Support We Can Live With", in proceedings of the AAAI Spring Symposium on Interaction between Humans and Autonomous Systems over Extended Operation, 22-24 March 2004. Stanford, Palo Alto, CA., U.S.A.

Miller, C., Parasuraman, R., Wu, P. and Neyens, D. (2004) The Use of 'Red Lines' or Workload Thresholds in IMPRINT. Review and analysis prepared for Army Research Labs and MicroAnalysis and Design.

Miller, C. and Wu, P. (2003). IMPRINT Desired Changes, Enhancements and Understandings. Requirements Document prepared for Army Research Labs and MicroAnalysis and Design.